Shipping policy
At Cozy Cosmetic, we are committed to delivering your order quickly and safely. We proudly offer Free Worldwide Shipping on all orders.
Order Processing
Orders are typically processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
- Processing Time: 1–2 Business Days
- Estimated Delivery: 7–10 Business Days
- Shipping Cost: Free Worldwide
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your package.
Customs & Duties
International orders may be subject to customs duties or import taxes required by your local government. These charges, if applicable, are the responsibility of the customer.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. Cozy Cosmetic is not responsible for delays or additional costs caused by incorrect or incomplete shipping information.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to resolve the issue and provide an appropriate solution.
Contact Us
Cozy Cosmetic
12239 Rue Marie-Anne-Tison
Montréal, QC H1C 2G6, Canada
Phone: (800) 832-6047
Email: support@cozycosmetic.shop